Putting user experience first enables success in digitisation projects.
At moots technology we put users and user experience (UX) first. Thus, we design processes enabling all user groups to reach their goals, simply and efficiently.
Our proven user centred requirements engineering, workflow optimisation and screen design methodology maximises user and customer engagement right from project start.
So, we assure the software project will include only those parts adding real value to the business. In result, this delivers the best outcome for you and your users, by saving development time and costs.
BUILDING THE RIGHT PRODUCT + BUILDING THE PRODUCT RIGHT
Usability is the extent to which a product is effective, efficient, and satisfying in a particular context of use.
We usually start a software project with high level workshops, as eg. OKR or the Lean approach to understand the business and the definition of measurable outcomes. This enables all stakeholders to evaluate success in the project.
Then, contextual usage requirements result out of in-depth expert interviews. These findings are documented, grouped and prioritised. All results are made available for review and discussion online to clients. Thus, we achieve best possible transparency.
WITH AGILE PROTOTYPING
Historically, user experience (UX) in a project was built upon requirements capture and deliverables which were documented as detailed as possible at the start of the project.
Nowadays, the focus instead should be on obtaining user feedback as early as possible in the design process so that it can be tested by users and used to make quick decisions. This avoids time and costs for the need of much bigger alterations at a later time.
Thus, we use agile methods as Lean UX and Design Thinking. The latter is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding.
WITH AGILE PROTOTYPING
MINIMUM VIABLE PRODUCT
In our world, a complex environment, nothing is surely predictable. The biggest risk coming with a conservative project approach based on a waterfall model is our ever changing environment. Requirements change before the product is ready to be delivered to the end user.
Our agile approach aims on the possibility to implement changes during the actual building process. Thus, the product is built in steps, beginning with an MVP version (minimum viable product).
If functionality of a product cannot be reduced further without jeopardising the main use case, the product then is minimum but still viable.
In result, this agile approach enables fastest possible user feedback and therefore quickest development cycles. These are the foundation for achieving the most valuable outcome in the fastest possible way and therefore successful digitisation initiatives.